All our products are lovingly handmade, therefore we have a manufacturing time of 5 to 15 working days.

As soon as your order has been shipped, you will receive an e-mail from us with the shipping confirmation including tracking.

Yes, as a rule any change is possible. If you would like to make a change to your order, contact us as soon as possible by email or Whatsapp with your Anliegen.info@solequus.com | +43 (0) 677 62772421

Delivery time:

Domestic (AT): 2-3 working days

International: 3-5 working days

Non-EU countries: 5-9 working days

All our orders are shipped with ©Österreichische Post AG

100 % money back guarantee!

Configured item? No problem!

Inform us by mail or Whatsapp about your return. The corresponding invoice amount including shipping costs will be refunded via the original means of payment after receipt of the package. Of course, your order can also be exchanged for another size or colour. The costs of the return shipment will be borne by us.

info@solequus.com | +43 (0) 677 62772421

Address for returns: Solequus, Nadine Fercher, Lofererstraße 42b, 5760 Saalfelden, AT

Accepted payment methods: PayPal, Sofortüberweisung (Klarna), credit card, prepayment and of course voucher

We give a manufacturer's guarantee of 2 years on each of our products. We are also happy to help you after the warranty expires.

Of course, it's practical that you can always give your Solequus product a new shine. Washable with hand wash programme or by hand wash.

Modern washing machines offer a special hand wash programme up to 30°. This programme is ideally suited for our products!

Or by hand washing:

1. Pour lukewarm water into a clean container. The water temperature should not exceed 30° Add some detergent and dissolve it in the water by stirring. As a rule of thumb, a teaspoon of detergent is sufficient
2. Take the product to be washed and place it in the water. Move it back and forth in a circular motion so that the dirt dissolves (about 3 to 5 minutes)
3. Fill a second container with water and immerse your product in it.
4. Repeat this process until all detergent residues are dissolved.
5. Now let dry & DONE

Except for feather pendants & all products made of hemp dew, these are NOT washable!

All materials used are Ökotex certified. You can rest assured that all components have been tested for harmful substances and are completely safe for humans and animals.

Solequus (Latin) means sun horse. But why sun horse? Our company was founded in 2021 shortly after the death of our horse "Diego" and named after him.

Quote: Above the clouds the sun always shines ☀️